Maintenance and Update

Your projects are done, but not yet done! Beside the adjustment to the Web, technical alterations or newly available target groups can be reasons to expand or maintain a Web site. Other questions arise after an exact analysis of the access data in this state of the project:

• Which catagories can, which must be updated?
• In what cycle are the updates to be made?
• Who is responsible for the update, and who is responsible for the realization?

Possible alternatives of the assignment of activities are:

• You take care of the maintenance and the expansion
• A combined distribution of activities between yourself and InTraDoc
• Maintenance and expansion is done by InTraDoc

Our support services for our customers

If you should require assistance at a further time (for example, because you want to make extensive changes to your Web site), we will be glad to assist you. Short inquiries are free of charge for regular customers, for more time consuming support we are charging the current hourly rates. InTraDoc offers a general support for several month after completion, which includes maintenance and update. This time frame is determined in the contract. After this time we can gladly talk about a so-called support contract.

Advertise for your presence

Even if you are currently not on the Internet, think about advertisements on materials that you circulate. Eternalize your Internet address

• on business cards and letter heads
• in the company logo
• on packaging and promotional gifts

and offer services e.g. in form of newsletters.
However, consider: The best Web site has no use, if you are "inapproachable"! This is why feedback forms and e-Mails should be answered within 24 hours (for example, through an automated reply); orders must be processed within 24 hours.